Shipping Protection

No, the wallet doesn't come with the AirTag.

We ship out your orders within 24-48 hours of placing the order.

It generally takes about 12-18 days for delivery across United Kingdom and same goes for United States.

Our wallet it made by vagitable tan ned italian lather so it's 100% cruelty free.

It's actual size is 6*9.5 cm so basically it is smaller than your iPhone.

30 DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

RETURN PROCESS

To start a return, you can contact us at Support@hexeasy.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To return your product, you should contact our e-mail.

EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at Support@hexeasy.com.

RESTOCKING FEE

We do not charge a restocking fee on returns.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.